This page applies to the website operated for udo-Nze Care Home, LLC, located at 6801 Casa Del Este Way, Sacramento, CA 95828, United States. It is written for clear website disclosure and general visitor understanding.
1. Information we collect
We may collect information voluntarily submitted through this website, including name, phone number, email address, inquiry type, message content, and any information a visitor chooses to include in a communication. We may also receive basic technical information such as browser type, device information, IP address, referral page, and approximate access time.
2. How information is used
Information is used to respond to inquiries, organize follow-up communication, verify contact details, maintain website security, improve website functionality, and keep basic administrative records related to non-emergency website communications.
3. Contact forms and email links
The contact form is configured to open the visitor's email client with a prepared message addressed to our office. The visitor can review and send that email from their own email account. Direct email links may also open the visitor's default email application.
4. No emergency or clinical communication
This website is not intended for emergencies, urgent health situations, clinical instructions, or time-sensitive resident care matters. Visitors should call 911 or appropriate emergency services for emergencies and should use the proper direct care channels for urgent matters.
5. Sharing of information
We do not sell personal information. Information may be shared only when reasonably necessary to respond to a request, operate the website, support communication tools, comply with legal obligations, protect rights, or work with service providers that help operate hosting, email, security, analytics, or technical systems.
6. Data retention
Information is retained only for as long as reasonably necessary for communication, recordkeeping, legal compliance, security, and operational purposes. Retention periods may vary depending on the type of inquiry and applicable obligations.
7. Security
Reasonable administrative and technical safeguards are used to reduce the risk of unauthorized access, misuse, loss, or improper disclosure. No website, email system, or internet transmission can be guaranteed to be completely secure.
8. Cookies and analytics
This website may use essential cookies or similar technologies to support basic functionality and may use analytics tools to understand site usage. Visitors can manage cookie preferences through their browser settings.
9. External links
This site may link to third-party services such as map providers, phone applications, or email software. Those services are controlled by their own operators and have their own privacy practices.
10. Your choices
Visitors may request access, correction, or deletion of information they previously submitted, subject to identity verification and applicable retention requirements. Requests can be sent to acostalex31@gmail.com.
11. Updates
This Privacy Policy may be updated as the website, contact process, or business operations change. The version posted on this page is the current version.
12. Contact
Questions about this Privacy Policy can be sent to acostalex31@gmail.com or by phone at +1 (860) 402-0984.